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1-866-514-LEAP
Knowledge base
General
Getting Started
6
IVR
Live Listening
CRM
Call Recordings
iTransact Gateway
View all 6
Getting started with us
Your account
0
Orders and refunds
Your order
0
FAQs
Shipping
0
Profile
2
How do I edit my profile?
Can I change my theme?
Password
2
I forgot my password. Can I reset my password?
How to change a password?
Dialpad
2
Manually dialing a phone number
Making multiple calls
Sales
3
Is it possible to edit a sale?
Can I review past sales?
How will I know if my sale was approved?
Caller Mode
3
I cannot submit a sale. Why?
Multiple payments
Campaign
Dashboard
2
Dashboard keeps refreshing. How do I turn it off?
How do I search for customers?
Campaign
2
How to create a campaign
Can I delete a campaign?
Calendar
1
Can I modify/delete appointments in the calendar?
Administration
1
How do I assign a campaign to an agent?
Chat
3
How do I create a group?
Can I voice or video call another user in chat?
Are chats being monitored?
Role Permission
1
What are the typical roles in a Call Centre?
Gifts and coupons
Gifts
0
Coupons
0
Information collected
Privacy policy
0
Opt-out policy
0
Billing
Account owner guide (Billing)
1
Adding new users
Quick guides
FAQ
1
I’ve never used a CRM and VoIP, how long does is take so setup?
Campaigns
1
Loading your first campaign
Updates
What's New
1
Update 2021.07.09